This hotel offers a great and peaceful stay in a beautiful setting close to the metro, along with a satisfying breakfast and good service.

Its location was unbeatable and magnificent, near a metro station, great restaurants and the shopping paulista which has great shops. It also was english in the restaurant.

The staff were extremely bad, didn't expect that coming.

the rooms are new-fashioned and huge, with very clean beds. the hotel offers an adequate and very good breakfast with instant coffee. all the staff members are very helpful.

This hotel offers spacious rooms in great condition, has a comfortable interior, serves delicious breakfasts, and provides convenient early check-in and late check-out options.

The rooms are too small. The mattress was too old. Only one chair and one sofá. Shoddy amenities. Closed spa. No pool. All the gimn machines were unpluged. the internet expensive and only for one computer. No value for the money.

location

breakfast was very poor and food a bit off. Gym was dissappointing, I thought from booking's description it would be something else, ie more machines etc....I chose this hotel thinking the gym would be much better

Review for Mercure Sao Paulo Grand Plaza Paulista

I really enjoyed my stay at Mercure Sao Paulo Grand Plaza Paulista during my business trip. the hotel room was modern and air-conditioned, offering a comfortable atmosphere. the courteous staff made my experience even more pleasant, and the location was fantastic. Plus, the airport was only about a 30-minute drive away, making it very convenient.

Size of the rooms, location close to Avenida Paulista, safe environment.

The lobby is a bit empty and breakfast could have more choices.

We recently stayed at this place for a last-minute getaway and we were pleasantly surprised. The location is excellent, in a safe area close to shopping and public transportation. The hotel itself is peaceful and quiet, providing a relaxing atmosphere. The rooms are comfortable and we enjoyed a lovely view from our room thanks to the kind staff who fulfilled our request. We were also impressed by the quality of the breakfast, with daily checks conducted by professionals ensuring a satisfying experience. The amenities, including the heavenly soft bed and pillows, and the great shower, added to our overall comfort.

The rooms are very quiet and the location of the hotel is great.

I certanly dislike that they retain me the credit I signed out in the initial voucher for more than a week, I actually had to claim for the credit and I still don't know If they are going to pay me, so for the next time be sure that they remove the credit they reserved in the pre authorized voucher.

We spent Christmas at this hotel and liked that they had a Christmas tree in the lobby, which made the place feel festive. the breakfast spread was also impressive with plenty of food options to choose from. the hotel is conveniently located near a shopping mall and great restaurants that are within walking distance.

Our overall experience. Our room was poorly maintained and the bathroom was in need of repairs.

The hotel's staff were friendly and helpful during both check-in and check-out. The rooms were quiet and comfortable, and the breakfast offered a nice selection of food. Additionally, we appreciated that the hotel was located close to a metro station and great restaurants.

Nothing to complain about at all.

Location near Av.Paulista, friendly staff

Gym out of service(treatmills) poor breakfast buffet. W-lan din`t work properly

Good size of apartments in a location quiet enough for peace yet close to good restaurants and shopping. Also a decent gym compared to most Paulista hotels. Good internet connection also. Not luxurious and TV had bad reception on over half of channels, but everything was functional, clean, and well-laid-out. KLM flight crews stay here also. I would not say that the Value/cost is any better than average.

No heating in the apts., Just cooling. Had to request extra blanket for a few cold nights.

I loved the quiet and comfortable atmosphere of this hotel. The breakfast selection was great and there were never any crowds. The staff was very helpful and accommodating. The location was perfect, close to the metro, restaurants, and shopping. The views from our room were amazing and it was a special surprise for my partner's birthday. The bed and pillows were incredibly comfortable.

Nothing, all excellent.